When will my item be shipped?

Well this depends on many factors-

♡ For accessories, please allow up to 3-5 business days before shipping. 

♡ For t-shirts and pillows, please allow 5-8 business days before shipping. Tees are made to order and are not kept on hand.

Once shipped, it should take 2-3 business days to get to you!

Why was only part of my order shipped?

Tees and pillows are sent, hot and fresh, directly from our manufacturer. Sometimes they ship faster than us...... but usually they're slower. So if you ordered an accessory to go with your tee, expect the pin to get to you first!

Magical Girl Boxes are only shipped once per month and purchasing a Magical Girl Box will not delay other products in your order ❤

 

Do you ship worldwide?

Sure do! However, depending on where you are, shipping could take up to 6 weeks. We are not responsible for any customs fees that you may incur. Please see your country's policies before ordering. We are based in the US of A.

Do you accept returns/refunds?

Yes and no.

For non-tee/pillow items: If there is an issue with your order, within three days (including weekends) of receiving your item you can contact us to return or exchange. However there are no refunds on shipping either way. After three days returns/refunds/exchanges will not be accepted. 

♡ For t-shirts (and pillows): Tees are made to order and are final sale. No refunds/returns/exchanges. Please refer to the size chart before ordering.

Lost packages

We will not replace any packages that are lost due to an incorrect address. Please double check your address before confirming your order. If your address is correct and your package says "delivered" but hasn't reached you please contact the United States Postal Service. Shipping costs are paid to USPS, and once the package has been handed off to them it is their job to get it to you.

Can I request a custom order?

Yes and no. We are always open to suggestions, but may not respond to every request. Please email jacque@adornedbychi.com for any inquiries.

Can I collaborate with you?

Sure thing! I love collaborating with sister brands and like-minded bloggers. If you're interested and you think we go together like brunch on Sundays, shoot me an email.

Oh no! I ordered the wrong item! How do I cancel my order?

If you'd like to cancel your order, it's best to do so immediately before the item is shipped! ^_^ Just shoot me an email with your order details.